So I followed the directions under the "Starting Guide." This is my second install of the game(using titanium), and I still can't seem to get it to launch properly. I patch with the SOD patcher, and the game launches, I see the first screen with the 5 rules and I can't get any further than that. If i press any buttons I crash to desktop.
trouble launching game.
- Thread starter Crunky
- Start date
System Information
------------------
Time of this report: 5/27/2010, 13:40:13
Machine name: CRUNKY-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-MA785GMT-UD2H
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Phenom(tm) II X3 720 Processor (3 CPUs), ~3.4GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 1275MB used, 6911MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
Display Devices
---------------
Card name: ATI Radeon HD 4800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9442)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9442&SUBSYS_E104174B&REV_00
Display Memory: 2296 MB
Dedicated Memory: 505 MB
Shared Memory: 1791 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HP w2338h
Monitor Id: HWP281B
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A102&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5919 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 8/18/2009 02:29:16, 1983264 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
------------------
Time of this report: 5/27/2010, 13:40:13
Machine name: CRUNKY-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-MA785GMT-UD2H
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Phenom(tm) II X3 720 Processor (3 CPUs), ~3.4GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 1275MB used, 6911MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
Display Devices
---------------
Card name: ATI Radeon HD 4800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9442)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9442&SUBSYS_E104174B&REV_00
Display Memory: 2296 MB
Dedicated Memory: 505 MB
Shared Memory: 1791 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HP w2338h
Monitor Id: HWP281B
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A102&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5919 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 8/18/2009 02:29:16, 1983264 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Volkier
Dalayan Beginner
So you crash out at the EULA screen? If you don't have a mouse on it / can't move it, you will need to 'tab' to the 'accept' before hitting 'any key' (usually space). Also open your configuration .ini file (default.ini or something - theres not that many of them, you will see which it is when you open it) in the eq folder and check the the resolution is set to the same as your desktops' one. I know I crashed with any resolution bar 1680 x 1050 - and the above said resolution was not available through the built in configuration client, so you have to manually edit it.
Not sure what else may be the issue - really sounds like the game is simply thinking you are declining the EULA agreement - which is what it sounds like based on what you said too - but yeah. Weird.
Not sure what else may be the issue - really sounds like the game is simply thinking you are declining the EULA agreement - which is what it sounds like based on what you said too - but yeah. Weird.
Well it isn't that the game is locked up, it's that the buttons to proceed through the menus are not there. When I thought I was crashing to the desktop, I was actually clicking on the button to decline the rules. When I was finally able to click on Accept, I got to the log-in screen and still could not see any buttons, or the areas to input your account name and password. 
I've got fully updated drivers, Win 7, Radeon 5770
I've got fully updated drivers, Win 7, Radeon 5770
Last edited:
Yes that's exactly what I'm saying, I can see the rules on the very first screen, but nothing to click on to proceed through them.
Then, if I randomly click and manage to hit whatever button it is to proceed to the log-in screen, I can't see anything, but if I randomly click around the area I THINK the boxes are, if I hit them with a mouse click, they appear, but only the items that I clicked on.
It happens if it's windowed or full screen. I will go into the INI and set the resolution to the same as my desktop and see if that helps. Thanks again!
Then, if I randomly click and manage to hit whatever button it is to proceed to the log-in screen, I can't see anything, but if I randomly click around the area I THINK the boxes are, if I hit them with a mouse click, they appear, but only the items that I clicked on.
It happens if it's windowed or full screen. I will go into the INI and set the resolution to the same as my desktop and see if that helps. Thanks again!
Volkier
Dalayan Beginner
Simple. No clicks.
At the EULA: Tab - Space
At the game screen: Space
At the logon screen: Name - Tab - password - Enter
(* If you played before and have the username there, you will automatically be on the password line, so you don't have to type your name or press tab. If you want to change your name, press tab once before first, and spam backspace as much as you want)
At the server screen: Enter again
Play around with that - see if it works.
At the EULA: Tab - Space
At the game screen: Space
At the logon screen: Name - Tab - password - Enter
(* If you played before and have the username there, you will automatically be on the password line, so you don't have to type your name or press tab. If you want to change your name, press tab once before first, and spam backspace as much as you want)
At the server screen: Enter again
Play around with that - see if it works.
Emerica
Dalayan Elder
Yeah but it i were in his shoes i would be annoyed just out of principal.
I would adjust the ini again and repatch. It sounds like theres an issue with using a screen resolution that your computer isnt cool with, and or maybe some graphic updating issues. We dont have too much to run with though bro ;p
I would adjust the ini again and repatch. It sounds like theres an issue with using a screen resolution that your computer isnt cool with, and or maybe some graphic updating issues. We dont have too much to run with though bro ;p
Volkier
Dalayan Beginner
No quite right, I agree, but about 2 years back, I would have been happy to get the game working by ANY means necessary (was on satellite internet - so server wouldn't accept the connection with ping over 1k)
I use EQW with Win7 64bit.
You may also want to change your desktop resolution, By looking at your SS it looks like you have a widescreen resolution that maybe the game is having difficulties working with. Try lowering your desktop resolution and see if that helps.
If that doesn't work, since this would appear to be a graphical issue, the game may be having problems with your video card. One thing that might work is to try using 3D Analyzer, the same program that is used to get around the Nvidia graphics bug.
info on 3D Analyzer
You may also want to change your desktop resolution, By looking at your SS it looks like you have a widescreen resolution that maybe the game is having difficulties working with. Try lowering your desktop resolution and see if that helps.
If that doesn't work, since this would appear to be a graphical issue, the game may be having problems with your video card. One thing that might work is to try using 3D Analyzer, the same program that is used to get around the Nvidia graphics bug.
info on 3D Analyzer
Last edited:
Volkier
Dalayan Beginner
What about non-fullscreen window without EQW? That's how I play (ie. just Alt Enter
)EDIT: You can ignore the above btw - I was just trying to make a very bad joke. Really at a loss as to what may be the problem - except that its a win7 issue nobody has run into before simply because win7 hasn't been around for as long ::\
Last edited:
I use windows XP SP 3
System Manufacturer: Compaq
System Model: Evo D510 SFF
BIOS: 686O2 v2.21
Processor: Intel(R) Pentium(R) 4 CPU 2.00GHz
Memory: 1528MB RAM
Page File: 381MB used, 5094MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)
64 Mb card: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
My issue is almost the same. I get as far as the password, and once password is entered and I clik OR hit enter to continue, screen just blinks out, and the desktop kitten gives me her lovely "What's going on?" look followed by an almost silent purring.