Main Quest issue: Can't learn history

[robopirateninja]

For some reason my friend's human monk cannot get the "you have learned about x" notes at the end of talking to the NPCs for the second part of the main quest. She completed the first part successfully and got the gemstone/book before moving on with the rest of our group, who have had no issues.

 

[Wiz]

I imagine she probably forgot to talk to the MQ NPC after getting her gemstone, and thus does not have the right flags.