Main character does not show up in 'character select'

[Scrooge]

Hello, I'm having this bug which seems to affect other people also, but this only happens on one account, and one character on that account.

I've tried many times to log off/on, and restarted the client several times, to no avail. The L59 Paladin, Kompy, does not show up but the level 1 Bard does every single time. However the Paladin is not banned nor was it deleted, it still shows up on Fomelo, and GM-Twist saw that it was still on the account, he suggested I post a /bugreport in-game as well here on the forums.

Is there anyway for a Dev/Admin to move the character into another slot on the account?

Thanks for any help you can provide!

 

[lynnettell]

Have you tried creating another character on the account, with a name starting with A - J? The server sorts characters by name on the character select screen, so maybe creating one will bump it down a slot.

 

[Scrooge]

Have you tried creating another character on the account, with a name starting with A - J? The server sorts characters by name on the character select screen, so maybe creating one will bump it down a slot.

I did try making a new char, don't remember if it had a A-J name though, however with the help of Gm-Twist and 'Character Restore' I was able to get the character back, thanks to the help from the SoD Staff!

Thank you fellas!