Its been a while - Account Recovery?


Dalayan Adventurer
I need to recover an account but no longer have access to the original PoA email thus cannot use the typical methods on the Account Management page. Where does one get support for this kinda thang?


Staff member

If you do not have access to the original email address under which the account was set up, you will need to set up one of your own email addresses as a "Power of Attorney" email address, with which you may be able to use the account management tools.

To do so, email [email protected] including all relevant information including references, original emails, IPs, character history or anything else that will allow us to verify you are the original creator of the account.
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