A few helpful hints for using the /petition command.
1) Petition is for reporting an ingame problem that you're currently having. Don't petition bugs content bugs like "Orcs give gnoll faction" or "this spell gives the wrong effect", etc, as they belong on the buglist.
Petition should be used for bugs like, "I'm stuck below the elevator in Echo and can't get up." or "I've fallen below the world in greatdivide." These can be fixed in-game quickly, where the others require a change to server files/code/database entries and require a server reboot to come into effect. Please try to differentiate between these.
2) If you have to petition, petition your problem so a GM can immediately know what is wrong. Don't petition stupid things like "can a gm send me a tell" or "help". Along the same lines, don't petition things like, "A dragon hits you for 900 damage, you have aquired an exp debt." and expect GM's to run to your aid. A dragon killed you and you got debt, that's not a bug. Likewise, petitions like "Ok, I'm still bugged from earlier today. I can't fix it, it just keeps coming back." tell us nothing.
Let's take a bad petition/good petition example:
See? In the first example, we sit around waiting for this person to log back on so we can get the information, and the petition gets deleted in a few days if nobody sees them. In the second example, we can resolve the situation immediately without having to synchronise watches with the petitioner.
3) Don't say "plz". It's really goddamned annoying. Take an extra half second to type out "please". On a related note, don't use goddamned caps in a petition. And so help me God, if I get a petition that reads, "PLZ HELP ME"...
4) Telling a GM how to handle a situation is not your job. "Server needs a reboot." and "I died due to a bug. I need a GM Rez and to be ported back to the zone I was in." are examples of this problem.
Believe it or not, we can actually use experience and common sense to judge a wide variety of scenarios rationally, and come to our own logical conclusions about the best course of action. Believe it or not.
5) Trade bugged? Lose ten backpacks full of high-end No Drop items and 20k plaitnum when you went mysteriously LD during a trade with a buddy? Look here.
6) Petitioning your problem multiple times within the same half-hour will not trigger some sort of GM bat signal and make every staff member in the area drop everything they're doing and log in to help you. Petitions stay in the database even if you log off, so there's no need to re-petition every time you change character. If you petitioned once, then it's very likely that a GM saw it.
If you haven't recieved a reply in a day or two it's because no GM has been online at the same time as you. In this case it is alright to re-petition. If you still recieve no reply it's most likely because your petition was stupid and/or invalid. IRC is a great place to get help aswell, so try there if all else fails.
7) Somewhat related to 6. Do not hold conversations with GM's using /petition. It's not some sort of official customer support chat channel. I've logged in a couple of times in the past to see 10 petitions on the list consisting of "hi" "yes" "i already tried that" "okay" "what should i do next".
This is basic common sense, people. If a GM sends you a tell, send them a tell back.
8) Try to avoid petitioning questions that other players can answer. A great example of this is, "What does <wrcustomspell> do?" More often than not, people in OOC will be able to answer you much more quickly than a GM. Likewise, don't petition looking for item/quest information. Petitions such as, "Where does <item> drop?" and "What do I do with <Torn Doll>?" will be deleted.
And finally:
9) Winter's Roar isn't EverQuest Live. It never was EveryQuest Live and it never will be EverQuest live. We're not employed by Sony or the EverQuest Live team and, on top of this, the EverQuest Live team does not design/create any content on Winter's Roar. Yes, you are right in believing that there are similarities between Winter's Roar and EverQuest Live, but this is usually coincidence and does not mean that Winter's Roar should be like EverQuest Live. Stop petitioning about things that relevant only to EverQuest Live. Please?
1) Petition is for reporting an ingame problem that you're currently having. Don't petition bugs content bugs like "Orcs give gnoll faction" or "this spell gives the wrong effect", etc, as they belong on the buglist.
Petition should be used for bugs like, "I'm stuck below the elevator in Echo and can't get up." or "I've fallen below the world in greatdivide." These can be fixed in-game quickly, where the others require a change to server files/code/database entries and require a server reboot to come into effect. Please try to differentiate between these.
2) If you have to petition, petition your problem so a GM can immediately know what is wrong. Don't petition stupid things like "can a gm send me a tell" or "help". Along the same lines, don't petition things like, "A dragon hits you for 900 damage, you have aquired an exp debt." and expect GM's to run to your aid. A dragon killed you and you got debt, that's not a bug. Likewise, petitions like "Ok, I'm still bugged from earlier today. I can't fix it, it just keeps coming back." tell us nothing.
Let's take a bad petition/good petition example:
Code:
Bad petition: "Our guildleader has left the game."
Good petition: "Our guildleader has left the game, could you transfer leadership of <guildname> to <charname> please?"See? In the first example, we sit around waiting for this person to log back on so we can get the information, and the petition gets deleted in a few days if nobody sees them. In the second example, we can resolve the situation immediately without having to synchronise watches with the petitioner.
3) Don't say "plz". It's really goddamned annoying. Take an extra half second to type out "please". On a related note, don't use goddamned caps in a petition. And so help me God, if I get a petition that reads, "PLZ HELP ME"...
4) Telling a GM how to handle a situation is not your job. "Server needs a reboot." and "I died due to a bug. I need a GM Rez and to be ported back to the zone I was in." are examples of this problem.
Believe it or not, we can actually use experience and common sense to judge a wide variety of scenarios rationally, and come to our own logical conclusions about the best course of action. Believe it or not.
5) Trade bugged? Lose ten backpacks full of high-end No Drop items and 20k plaitnum when you went mysteriously LD during a trade with a buddy? Look here.
6) Petitioning your problem multiple times within the same half-hour will not trigger some sort of GM bat signal and make every staff member in the area drop everything they're doing and log in to help you. Petitions stay in the database even if you log off, so there's no need to re-petition every time you change character. If you petitioned once, then it's very likely that a GM saw it.
If you haven't recieved a reply in a day or two it's because no GM has been online at the same time as you. In this case it is alright to re-petition. If you still recieve no reply it's most likely because your petition was stupid and/or invalid. IRC is a great place to get help aswell, so try there if all else fails.
7) Somewhat related to 6. Do not hold conversations with GM's using /petition. It's not some sort of official customer support chat channel. I've logged in a couple of times in the past to see 10 petitions on the list consisting of "hi" "yes" "i already tried that" "okay" "what should i do next".
This is basic common sense, people. If a GM sends you a tell, send them a tell back.
8) Try to avoid petitioning questions that other players can answer. A great example of this is, "What does <wrcustomspell> do?" More often than not, people in OOC will be able to answer you much more quickly than a GM. Likewise, don't petition looking for item/quest information. Petitions such as, "Where does <item> drop?" and "What do I do with <Torn Doll>?" will be deleted.
And finally:
9) Winter's Roar isn't EverQuest Live. It never was EveryQuest Live and it never will be EverQuest live. We're not employed by Sony or the EverQuest Live team and, on top of this, the EverQuest Live team does not design/create any content on Winter's Roar. Yes, you are right in believing that there are similarities between Winter's Roar and EverQuest Live, but this is usually coincidence and does not mean that Winter's Roar should be like EverQuest Live. Stop petitioning about things that relevant only to EverQuest Live. Please?
