Guardsman Barek [Radiant Crystalline Orb] quest

Walraff

Dalayan Beginner
It seems this quest is bugged, as my friend Laydoz got nothing out of the quest.

When you give the 3x Orc Teeth to Guardsman Barek, and when your receive your reward of 25,000 exp and a Radiant Crystalline Shield, you're supposed to be able to cycle between that shield and a Radiant Crystalline Orb.

As instructions said he gave back the Radiant Crystalline Shield to Guardsman Barek to obtain the Orb, but nothing happened. I have completed this quest before and it worked.

Im wondering why it doesn't work now, and what happens next?
 
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