well, i can offer this suggestion.
1. Never ask for etas when in mIRC. It frustrates the devs to no end.
2. It takes as long as it takes. Usually reboots do not take that long, and its usually up in a short amount of time. However sometimes fixing one bug can uncover another problem and they fix it while it's down.
3. So while your at your keyboard ready to get a hit of WR, take a breath and remind yourself that this server is funded by the devs and players able to donate. However, the devs do not get paid for devoting their time to keep this server up. This is not something that is required by contract for them to do, but it is something that they are doing for the love of the game. They are not trying to make life miserable for you, they are trying to make it better.
4. Must have patience and understanding