Crashing when loading character.

[Zerkin]

Hello! Tonight is my first attempt at playing on Shards Of Dalaya, and it was going rather well, until the second time I zoned into South Newport and crashed. I have not been able to log back in since.

Character name: Darium
Zone: South Newport

Comp Specs -
CPU: Intel Core 2 Duo E8500
GPU: GeForce GTX260
RAM: 2GB Corsair
OS: Windows XP Pro
EQ Install version: Reactivated an old account and patched up to whatever was current, the account had well past OoW activated.

Detailed problem description: Crashed while zoning in to Southern Newport from Northern Newport with the message, "********* has detected that your client may have crashed." with the options to send information to the developers yes/no. When I log back into the game, I can get all the way to the character select screen, choose my character, enter world, and see the next splash screen before this pop-up box and crash reoccur. I am using the default UI. Note, I am Erudite, and used the MoP to travel to South Newport originally, and had no problem the first time I entered the zone.

Steps taken to resolve this issue:

- Rebooted my PC
- Ran SoD Patcher with Repatch All option checked.
- Logged into a different character, a new level one in "The Dream" zone with no issues.
- Tried multiple different video resolutions, with EQW and without.
- Deleted UI_Darium UI file in my SoD directory
- Deleted all qeynos files, including maps, in SoD directory and replaced them with the downloaded files in the original, unaltered EQ directory.
- Deleted uifiles folder in SoD directory and replaced with the SoD patcher, Repatch All.
- Deleted the entire SoD directory and recopied it fresh from the downloaded, unaltered EQ directory, deleted and re-downloaded SoD patcher and reran with Repatch All checked.

The last step should have given me a theoretical fresh install of SoD. The only other thing I can think of to do at this point would be to delete the unaltered EQ directory that I downloaded the original game to and re-download it. I have not done this because it is late at the time of this post and takes about an hour and a half to download. Though, I can't imagine how the files in this directory would have been corrupted by simply copying them over to another.

I have searched the forums and have found numerous topics relating to my issue, alas, none of the resolutions in these topics have helped me so far.

I appreciate any and all help I receive on this issue. Thank you!

I deleted my .dbg file and crashed my character again to produce the below debug, it should only be the most recent information, apologies if it is too long.

 

[Zerkin]

Trimmed for readability.

[Wed Dec 09 22:02:43 2009]00000:Loaded EQGfx_Dx8.DLL EQGfx DLL Version 1.1.80 Last Build Date: Dec 17 2003 10:37:16 Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz [1:6.7.10-11100]

[Wed Dec 09 22:02:46 2009]00001:Starting *********.

[Wed Dec 09 22:02:46 2009]00002:Init point a.

[Wed Dec 09 22:02:46 2009]00003:Init point b.

[Wed Dec 09 22:02:46 2009]00004:Init point c.

[Wed Dec 09 22:02:46 2009]00005:Init point d.

[Wed Dec 09 22:02:46 2009]00006:Init point d1.

[Wed Dec 09 22:02:46 2009]00007:Init point d2.

[Wed Dec 09 22:02:46 2009]00008:Init point e.

[Wed Dec 09 22:02:46 2009]00009:Init point f.

[Wed Dec 09 22:02:46 2009]00010:Init point g.

[Wed Dec 09 22:02:46 2009]00011:Init point h.

[Wed Dec 09 22:02:46 2009]00000:Found adapter #0 - NVIDIA GeForce GTX 260

[Wed Dec 09 22:02:46 2009]00001:Adapter #0 - NVIDIA GeForce GTX 260 :

[Wed Dec 09 22:02:46 2009]00002:32Bit = 1, D32 = 0, D24 = 1, D16 = 1

[Wed Dec 09 22:02:46 2009]00003:16Bit(565) = 1, D32 = 0, D24 = 1, D16 = 1

[Wed Dec 09 22:02:46 2009]00004:16Bit(1555) = 0, D32 = 0, D24 = 0, D16 = 0

[Wed Dec 09 22:02:46 2009]00012:Init point i.

[Wed Dec 09 22:02:46 2009]00013:Init point j.

[Wed Dec 09 22:02:46 2009]00014:Init point k.

[Wed Dec 09 22:02:46 2009]00015:Init done.

[Wed Dec 09 22:02:46 2009]00000:Entering eqmain.dll
[Wed Dec 09 22:02:46 2009]00001:FE: Found adapter #0 - NVIDIA GeForce GTX 260

[Wed Dec 09 22:02:46 2009]00002:FE: Adapter #0 - NVIDIA GeForce GTX 260 :

[Wed Dec 09 22:02:46 2009]00003:FE: 32Bit = 1, D32 = 0, D24 = 1, D16 = 1

[Wed Dec 09 22:02:46 2009]00004:FE: 16Bit(565) = 1, D32 = 0, D24 = 1, D16 = 1

[Wed Dec 09 22:02:46 2009]00005:FE: 16Bit(1555) = 0, D32 = 0, D24 = 0, D16 = 0

[Wed Dec 09 22:02:46 2009]00006:FE: t3dInitializeDevice: Using 32bit mode.

[Wed Dec 09 22:02:46 2009]00007:FE: t3dInitializeDevice: Using 24bit depth buffer.

[Wed Dec 09 22:02:46 2009]00008:FE: Before Create Device

[Wed Dec 09 22:02:46 2009]00009:FE: After Create Device

[Wed Dec 09 22:02:46 2009]00010:FE: Create Succeded

[Wed Dec 09 22:02:46 2009]00011:FE: Before Get Backbuffer

[Wed Dec 09 22:02:46 2009]00012:FE: Before Get Device Caps

[Wed Dec 09 22:02:46 2009]00013:FE: Before Create Viewport

[Wed Dec 09 22:02:46 2009]00014:FE: t3dInitializeDevice: t3dD3DCreateViewport Succeded.

[Wed Dec 09 22:02:46 2009]00015:FE: Before Set Default Render State

[Wed Dec 09 22:02:46 2009]00016:FE: Before Init Buffers

[Wed Dec 09 22:02:46 2009]00017:FE: Before GetAvailableTextureMem

[Wed Dec 09 22:02:46 2009]00018:FE: t3dInitializeDevice completed successfully.

[Wed Dec 09 22:02:51 2009]00019:OpenComms create begin
[Wed Dec 09 22:02:51 2009]00020:OpenComms create end
[Wed Dec 09 22:02:51 2009]00021:OpenComms create success
[Wed Dec 09 22:02:53 2009]00022:Exiting eqmain.dll with success
[Wed Dec 09 22:02:53 2009]00016:Execute point A...
[Wed Dec 09 22:02:53 2009]00017:B...
[Wed Dec 09 22:02:53 2009]00018:C...
[Wed Dec 09 22:02:53 2009]00019one.

[Wed Dec 09 22:02:53 2009]00020:Creating font list...
[Wed Dec 09 22:02:53 2009]00021eleting obsolete sound drivers.

[Wed Dec 09 22:02:53 2009]00022eleting bad files list.

[Wed Dec 09 22:02:53 2009]00023isplay init start.

[Wed Dec 09 22:02:53 2009]00024isplay init point a.

[Wed Dec 09 22:02:53 2009]00025isplay init done.

[Wed Dec 09 22:02:53 2009]00026:net_connect(), (g_rdp=0x00000000, g_world=0x00000000) before receive

[Wed Dec 09 22:02:53 2009]00027:net_connect: rdp 0x03227e38 is connecting to 72.55.164.91:9000...

[Wed Dec 09 22:02:53 2009]00028:net_connect: I am connected to 72.55.164.91:9000...

[Wed Dec 09 22:02:53 2009]00029:net_connect: returning 0...

[Wed Dec 09 22:02:53 2009]00030:WorldAuthenticate. sending on conn 0x03175008...

[Wed Dec 09 22:02:53 2009]00031:wait_message(), (g_rdp=0x03227e38, g_world=0x00000000) before receive

[Wed Dec 09 22:02:54 2009]00032:wait_message(), after receive, msg is 0x00e19970

[Wed Dec 09 22:02:54 2009]00033:wait_message is returning: msgptr = 0x00e19970

[Wed Dec 09 22:02:54 2009]00034:WorldAuthenticate. I got a message of type 188...

[Wed Dec 09 22:02:54 2009]00035:WorldRPServer message: server name

[Wed Dec 09 22:02:54 2009]00036:wait_message(), (g_rdp=0x03227e38, g_world=0x00000000) before receive

[Wed Dec 09 22:02:58 2009]00037:wait_message(), after receive, msg is 0x03dc4e20

[Wed Dec 09 22:02:58 2009]00038:wait_message is returning: msgptr = 0x03dc4e20

[Wed Dec 09 22:02:58 2009]00039:WorldAuthenticate. I got a message of type 5e...

[Wed Dec 09 22:02:58 2009]00040:wait_message(), (g_rdp=0x03227e38, g_world=0x00000000) before receive

[Wed Dec 09 22:02:58 2009]00041:wait_message(), after receive, msg is 0x031e7828

[Wed Dec 09 22:02:58 2009]00042:wait_message is returning: msgptr = 0x031e7828

[Wed Dec 09 22:02:58 2009]00043:WorldAuthenticate. I got a message of type 196...

[Wed Dec 09 22:02:58 2009]00044:WorldAuthenticate. Access granted.

[Wed Dec 09 22:02:58 2009]00045:wait_message(), (g_rdp=0x03227e38, g_world=0x03175008) before receive

[Wed Dec 09 22:02:58 2009]00046:wait_message(), after receive, msg is 0x00e19728

[Wed Dec 09 22:02:58 2009]00047:wait_message is returning: msgptr = 0x00e19728

[Wed Dec 09 22:02:58 2009]00048:GetPlayerName. received char:

[Wed Dec 09 22:02:58 2009]00049:GetPlayerName. returning character_selected = 1

[Wed Dec 09 22:02:58 2009]00050:Init ddraw start.

[Wed Dec 09 22:02:58 2009]00005:t3dInitializeDevice: Using 32bit mode.

[Wed Dec 09 22:02:58 2009]00006:t3dInitializeDevice: Using 24bit depth buffer.

[Wed Dec 09 22:02:58 2009]00007:t3dInitializeDevice completed successfully.

[Wed Dec 09 22:02:58 2009]00051one Initializing device (0).

[Wed Dec 09 22:02:58 2009]00052one creating world.

[Wed Dec 09 22:02:58 2009]00053one Enabling autoMipMapping.

[Wed Dec 09 22:02:58 2009]00054:After create camera.

[Wed Dec 09 22:02:58 2009]00055:Before font creation.

[Wed Dec 09 22:02:58 2009]00056:After font creation.

[Wed Dec 09 22:02:59 2009]00057:Before Opening Music.

[Wed Dec 09 22:02:59 2009]00058:Before DoLoadScreen.

[Wed Dec 09 22:02:59 2009]00059:Load screen up.

[Wed Dec 09 22:02:59 2009]00060:Init ddraw done.

[Wed Dec 09 22:03:11 2009]01038:Call Stack

[Wed Dec 09 22:03:11 2009]01039:ADDR=0x004fce99 (stack frame size = 60)

[Wed Dec 09 22:03:11 2009]01040:ADDR=0x0057735f (stack frame size = -1236901)

[Wed Dec 09 22:03:11 2009]01041:crashed doing call stack

[Wed Dec 09 22:03:11 2009]01042:Stack Scan

[Wed Dec 09 22:03:11 2009]01043:0x0012df64: ADDR=0x004fce99

[Wed Dec 09 22:03:11 2009]01044:0x0012df98: ADDR=0x005b4eca

[Wed Dec 09 22:03:11 2009]01045:0x0012dfa4: ADDR=0x0057735f

[Wed Dec 09 22:03:11 2009]01046:0x0012dfd0: ADDR=0x0054b9f3

[Wed Dec 09 22:03:11 2009]01047:0x0012dfd8: ADDR=0x0054b958

[Wed Dec 09 22:03:11 2009]01048:0x0012dff0: ADDR=0x0054a849

[Wed Dec 09 22:03:11 2009]01049:0x0012dff4: ADDR=0x0054ba43

[Wed Dec 09 22:03:11 2009]01050:0x0012dff8: ADDR=0x0054ba37

[Wed Dec 09 22:03:11 2009]01051:0x0012e008: ADDR=0x0054b9c9

[Wed Dec 09 22:03:11 2009]01052:0x0012e028: ADDR=0x0054a444

[Wed Dec 09 22:03:11 2009]01053:0x0012e02c: ADDR=0x0055a2b1

[Wed Dec 09 22:03:11 2009]01054:0x0012e040: ADDR=0x0054a1a3

[Wed Dec 09 22:03:11 2009]01055:0x0012e060: ADDR=0x0055bac3

[Wed Dec 09 22:03:11 2009]01056:0x0012e074: ADDR=0x005b7820

[Wed Dec 09 22:03:11 2009]01057:0x0012e07c: ADDR=0x004a6ff3

[Wed Dec 09 22:03:11 2009]01058:0x0012e338: ADDR=0x00e10000

[Wed Dec 09 22:03:11 2009]01059:0x0012e340: ADDR=0x00e10000

[Wed Dec 09 22:03:11 2009]01060:0x0012e344: ADDR=0x00e10178

[Wed Dec 09 22:03:11 2009]01061:0x0012e350: ADDR=0x00e10000

[Wed Dec 09 22:03:11 2009]01062:0x0012e3a4: ADDR=0x00e10000

[Wed Dec 09 22:03:11 2009]01063:0x0012e3b8: ADDR=0x00e10000

[Wed Dec 09 22:03:11 2009]01064:0x0012e3bc: ADDR=0x00e10000

[Wed Dec 09 22:03:11 2009]01065:0x0012e3c4: ADDR=0x00e10000

[Wed Dec 09 22:03:11 2009]01066:0x0012e41c: ADDR=0x00e10178

[Wed Dec 09 22:03:11 2009]01067:0x0012e438: ADDR=0x00e10470

[Wed Dec 09 22:03:11 2009]01068:0x0012e458: ADDR=0x00e101a8

[Wed Dec 09 22:03:11 2009]01069:0x0012e464: ADDR=0x0059c03a

[Wed Dec 09 22:03:11 2009]01070:0x0012e468: ADDR=0x00e10000

[Wed Dec 09 22:03:11 2009]01071:0x0012e470: ADDR=0x0059c03f

[Wed Dec 09 22:03:11 2009]01072:0x0012e484: ADDR=0x00e10000

[Wed Dec 09 22:03:11 2009]01073:0x0012e488: ADDR=0x00e10000

[Wed Dec 09 22:03:11 2009]01074:0x0012e4c4: ADDR=0x0059caf8

[Wed Dec 09 22:03:11 2009]01075:0x0012e4e0: ADDR=0x005004d0

[Wed Dec 09 22:03:11 2009]01076:0x0012e4f0: ADDR=0x00cdc138

[Wed Dec 09 22:03:11 2009]01077:0x0012e4fc: ADDR=0x00502f01

[Wed Dec 09 22:03:11 2009]01078:0x0012e510: ADDR=0x005031e1

[Wed Dec 09 22:03:11 2009]01079:0x0012e520: ADDR=0x005031f6

[Wed Dec 09 22:03:11 2009]01080:0x0012e548: ADDR=0x00fa0000

[Wed Dec 09 22:03:11 2009]01081:0x0012e560: ADDR=0x0059c03a

[Wed Dec 09 22:03:11 2009]01082:0x0012e564: ADDR=0x00e10000

[Wed Dec 09 22:03:11 2009]01083:0x0012e56c: ADDR=0x0059c000

[Wed Dec 09 22:03:11 2009]01084:0x0012e58c: ADDR=0x0059fd90

[Wed Dec 09 22:03:11 2009]01085:0x0012e590: ADDR=0x005e8190

[Wed Dec 09 22:03:11 2009]01086:0x0012e598: ADDR=0x0059c03f

[Wed Dec 09 22:03:11 2009]01087:0x0012e59c: ADDR=0x0059c05c

[Wed Dec 09 22:03:11 2009]01088:0x0012e5a4: ADDR=0x0059abd6

[Wed Dec 09 22:03:11 2009]01089:0x0012e5b0: ADDR=0x005910e4

[Wed Dec 09 22:03:11 2009]01090:0x0012e5c4: ADDR=0x005918e4

[Wed Dec 09 22:03:11 2009]01091:0x0012e5c8: ADDR=0x00591aa0

[Wed Dec 09 22:03:11 2009]01092:0x0012e5cc: ADDR=0x0079d418

[Wed Dec 09 22:03:11 2009]01093:0x0012e5d4: ADDR=0x00706483

[Wed Dec 09 22:03:11 2009]01094:0x0012e5e4: ADDR=0x00591b62

[Wed Dec 09 22:03:11 2009]01095:0x0012e5e8: ADDR=0x0079d418

[Wed Dec 09 22:03:11 2009]01096:0x0012e5f4: ADDR=0x0079d430

[Wed Dec 09 22:03:11 2009]01097:0x0012e5f8: ADDR=0x0079d418

[Wed Dec 09 22:03:11 2009]01098:0x0012e604: ADDR=0x005bad08

[Wed Dec 09 22:03:11 2009]01099:0x0012e60c: ADDR=0x004c231d

[Wed Dec 09 22:03:11 2009]01100:0x0012e634: ADDR=0x005b50d9

[Wed Dec 09 22:03:11 2009]01101:0x0012e640: ADDR=0x004180e9

[Wed Dec 09 22:03:11 2009]01102:0x0012e644: ADDR=0x004bb3cd

[Wed Dec 09 22:03:11 2009]01103:0x0012e64c: ADDR=0x004180ee

[Wed Dec 09 22:03:11 2009]01104:0x0012e650: ADDR=0x004180fa

[Wed Dec 09 22:03:11 2009]01105:0x0012e684: ADDR=0x00696e69

[Wed Dec 09 22:03:11 2009]01106:0x0012e6d0: ADDR=0x007380b0

[Wed Dec 09 22:03:11 2009]01107:0x0012e6d4: ADDR=0x00729a68

[Wed Dec 09 22:03:11 2009]01108:0x0012e720: ADDR=0x00528eef

[Wed Dec 09 22:03:11 2009]01109:0x0012e734: ADDR=0x0072b6c6

[Wed Dec 09 22:03:11 2009]01110:0x0012e748: ADDR=0x005aeba6

[Wed Dec 09 22:03:11 2009]01111:0x0012e75c: ADDR=0x0072b6c0

[Wed Dec 09 22:03:11 2009]01112:0x0012e778: ADDR=0x007f0c7f

[Wed Dec 09 22:03:11 2009]01113:0x0012e7ac: ADDR=0x004b1ad0

[Wed Dec 09 22:03:11 2009]01114:0x0012e7c4: ADDR=0x004b2216

[Wed Dec 09 22:03:11 2009]01115:0x0012e7dc: ADDR=0x00646c77

[Wed Dec 09 22:03:11 2009]01116:0x0012e800: ADDR=0x004b1767

[Wed Dec 09 22:03:11 2009]01117:0x0012e804: ADDR=0x0072b740

[Wed Dec 09 22:03:11 2009]01118:0x0012e834: ADDR=0x0072b740

[Wed Dec 09 22:03:11 2009]01119:0x0012e84c: ADDR=0x00614d4c

[Wed Dec 09 22:03:11 2009]01120:0x0012e858: ADDR=0x00407f39

[Wed Dec 09 22:03:11 2009]01121:0x0012e85c: ADDR=0x0072b740

[Wed Dec 09 22:03:11 2009]01122:0x0012e874: ADDR=0x004a7cac

[Wed Dec 09 22:03:11 2009]01123:0x0012e978: ADDR=0x00e10000

[Wed Dec 09 22:03:11 2009]01124:0x0012e994: ADDR=0x00e10000

[Wed Dec 09 22:03:11 2009]01125:0x0012e99c: ADDR=0x00e10000

[Wed Dec 09 22:03:11 2009]01126:0x0012e9a0: ADDR=0x00e10000

[Wed Dec 09 22:03:11 2009]01127:0x0012e9a4: ADDR=0x00e10178

[Wed Dec 09 22:03:11 2009]01128:0x0012e9b0: ADDR=0x00e10608

[Wed Dec 09 22:03:11 2009]01129:0x0012e9d0: ADDR=0x00e10178

[Wed Dec 09 22:03:11 2009]01130:0x0012e9f8: ADDR=0x005a0f5b

[Wed Dec 09 22:03:11 2009]01131:0x0012ea04: ADDR=0x005c4cd9

[Wed Dec 09 22:03:11 2009]01132:0x0012ea10: ADDR=0x00e10178

[Wed Dec 09 22:03:11 2009]01133:0x0012ea24: ADDR=0x005b1748

[Wed Dec 09 22:03:11 2009]01134:0x0012ea30: ADDR=0x004bd8ff

[Wed Dec 09 22:03:11 2009]01135:0x0012ea3c: ADDR=0x004bd9de

[Wed Dec 09 22:03:11 2009]01136:0x0012ea58: ADDR=0x005a91b3

[Wed Dec 09 22:03:11 2009]01137:0x0012ea5c: ADDR=0x005a91bb

[Wed Dec 09 22:03:11 2009]01138:0x0012ea60: ADDR=0x007a00c0

[Wed Dec 09 22:03:11 2009]01139:0x0012ea78: ADDR=0x005a0a71

[Wed Dec 09 22:03:11 2009]01140:0x0012ea7c: ADDR=0x005a91e9

[Wed Dec 09 22:03:11 2009]01141:0x0012ea80: ADDR=0x00e11fe8

[Wed Dec 09 22:03:11 2009]01142:0x0012ea84: ADDR=0x005a0b1b

[Wed Dec 09 22:03:11 2009]01143:0x0012ea8c: ADDR=0x005a0b38

[Wed Dec 09 22:03:11 2009]01144:0x0012ea94: ADDR=0x00613d38

[Wed Dec 09 22:03:11 2009]01145:0x0012eaa4: ADDR=0x0059fd90

[Wed Dec 09 22:03:11 2009]01146:0x0012eaac: ADDR=0x0059fd90

[Wed Dec 09 22:03:11 2009]01147:0x0012eab0: ADDR=0x005e8638

[Wed Dec 09 22:03:11 2009]01148:Fatal error occurred in mainthread! (Release Client #630)

[Wed Dec 09 22:03:11 2009]01149:Client Version: Dec 22 2003 16:24:12
[Wed Dec 09 22:03:11 2009]01150:Skin Directory: UIFiles\Default\
[Wed Dec 09 22:03:11 2009]01151:Graphics DLL Loaded: EQGfx DLL Version 1.1.80 Last Build Date: Dec 17 2003 10:37:16 Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz [1:6.7.10-11100]

[Wed Dec 09 22:03:11 2009]01152:Crash (char = Darium, zone = qeynos)

[Wed Dec 09 22:03:11 2009]01153:Local Player's World location at time of crash: 464.000000, -442.000000, 1.500000.

[Wed Dec 09 22:03:11 2009]01154:Gamestate at crash = 5

[Wed Dec 09 22:03:18 2009]01155:2 processor(s) of type 586. Physical memory = 2047 Megs.

[Wed Dec 09 22:03:18 2009]01156:Intel P3 3208

 

[GuiardoTuneweaver]

I would try taking that new character in the dream over to newport, and see if he crashes on the same zone. That will narrow it down to either a problem with the zone, or a problem with the character itself.

 

[Zerkin]

Thanks Guiardo, I will try that as soon as I get home from work.

I deleted the SoE directory and the SoD directory and am re-downloading the entire game fresh, so I'll have a completely fresh install when I try this. I've also turned off PhysX and turned off forced vertical sync to no avail.

I'll let you know what happens. Thanks again!

 

[Zerkin]

Hello!

I'm back to report my findings.

I reinstalled and repatched SoD entirely, and was still unable to log my character Darium in.

I took your suggestion Guiardo and ran my other character through "The Dream" and into Southern Newport and had no issues. I zoned back and forth between Southern and Northern to make sure it wasn't the zone. I am having no issues with this new character. So the issue seems to be isolated to Darium.

To be honest with everyone, I just started and Darium is only level two so it's not a huge deal for me to re-roll. I am however interested in finding a resolution for this issue in case it happens to me in the future on a higher level character.

Thank you for the help!

 

[crunchy]

By any chance, you didn't install a new User Interface, did you?

The last time I had someone having a weird problem like this, they eventually remembered they'd installed a UI. Clearing it fixed it.

You can try this to see if it helps:
in your game folder there should be a file named Darium_.ini and another one names UI_Darium.ini. Delete or rename these file, and see if you can login to it again.

If it happens again, then it may be your character is somehow messed up. Petition while on another character, and the gm can try moving darium to another zone.

 

[Zerkin]

Thank you for the suggestion. I read that in another topic that you replied on and tried that, but it didn't seem to help. At this point, I've created an entirely new install of SoD. I wasn't using any custom UI or interface when this happened, and even with the fresh install I can't get into this character.

I'm going to petition the character to be moved from the zone to see if that corrects the issue, if that's the only thing that can resolve it at this point, it's good to know at the very least.

Thanks for the help!