Common bugs: how to be prepared for them.

[shanara99]

Ok, so there are a few common bugs that happen toeveryone, sooner or later, and, tbh, I'm quitetired to explain things such Ploss, silence bug, trade bug, or caps bug. So... here's a list with fast solutions for them:

PLOSS: stand for Packet Loss, and some people call it "red bar". It still happens, from time to time, but less frecuently nowadays. you can recognize it by having massive packet loss(% in the lag bar) continual. mobs won't move in your screen, and you're unable to act or cast. The only solution for this is camping. If you're hit mid cast, you have to bring options with CTRL + O and camp with the mouse. Camping/zoning regularly prevents Ploss.

INSTA LD: This is just another variant of PLoss. Just that you go instantly LD, without warning from the lag bar. Just relog normally. Camping/zoning regularly prevents it.

SILENCE BUG: If you're silenced mid cast, you become unable to attack. Ducking solves it.

BAG IN BAG: This is a really weird bug, but still happen ocasionally. Basically, you get randomly, a bag inside a bag, and contents of the "bag in the bag" appears to have poofed. Relog normally, and you'll have your contents back.

TRADE BUG: If you try trading someone who is casting, meleeing, banking or buying, BOTH chars become tradebugged, that is, unable to initiate tradewith another players. Initiating and canceling trade with any npc (including pets) solves it.

CAPS BUG AND OTHER KEYBOARD BUGS: Caps bug, control bug, alt bug... all of them are pretty much the same. Your keyboard won't work normally, because the game understands you're perma pressing one of those keys. Pressing bugged key again will solve it. *Aparently, thishappens more topeople who turns autorun on*

HP BAR/MANA BAR NOT FULL and not increasing: if you have water/food, it's just a case of a client side bug, or even UI bug. server counts your actual hp/mana, despite what your client says. A common variant is hp apparently not full after hp buffes. If you were full before the buff, you're still full, despite what your client says. Once you'rehit, it will reset normally.

CAN'T MELEE AFTER REZZ, DEATH EFFECTS GONE: Common bug, if you had autoattack on BEFORE rezz effects faded, you do count as 99 % slowed when they fade, untill you restart autoattack.

RANDOM LD LINKING BAGS: Don't link bags. sometimes they cause random LD.

DOUBLE BUFF: 2 variants, 1 from getting adebuff, 1 from getting a buff.
From getting a debuff, apparently it replaces an unrelated buff (like the old tombrot replacing, nowadays, jb). In these cases, relog
first, then cure the debuff. If you cure the debuff before relogging, you lose the buff.

From getting a buff happens if a buff fades/you clicked a buff just when another buff was landing. You actually have only 1 version
of the buff (sorry, no real double raegol). Zoning/camping solves it.

GROUP/RAID BUGS: Rarer nowadays, but still somewhat common. Basicaly, you're in a group you weren't after zoning/raid. reform the group. no other way around it. IF you have a persistent raid bug, onlychoosing another leader will solve it.

TELL BUG: Really common, SEEMSto happen when server takes a lagspike. You can recognize it by not getting echo from your tells (if you suffer it) or getting a not online answer from tell target. Solution is as it's been pointed, /role twice.

And also...

NOT IN ZONE BUG: From time to time, someone in a group will appear to be not in the zone to other group members. You won't be able to target that person, and the hp bar on group window will be darkened. you'l also, will be unable to actually see said person in the main screen. It has an easy solution. The person who APPEARS to be out of zone has to /lfg on, /lfg off.

LISTSOLD BUGS: Sometimes the listsold isn't accurate if you use it in cities and you can receive wrong item or pay a different price from the one listed. To avoid this, we recommend using the listsold system in the house (it's accessible by clicking your house key - target yourself and type /cm housekey to become owner of one).

Those are all FSB (Frequently suffered bugs) I recall atm. Hope this helps with the ammount of /petitions for gms, and helps players to solve their bugs faster if they suffer it.

*edit: added bugs*

[JayelleNephilim]

Wow! Nice job with that Zaira. I'm sure it will help a lot of the newer players. :)

[shanara99]

My pleasure, Jayelle.

[taishar]

You forgot being tell bugged.

When tell bugged you can't send or receive tells, to fix it, type /role twice.

[shanara99]

Editing, thanks, taishar.

[Wiz]

Having num lock on prevents you from getting the keyboard lock bug about 90% of the time, so if you switch autorun away from num lock you'll get it way less.

[Haisei]

Everything except what to do in the case of a giant spider attack, nice guide. I didn't even know about the silence bug one. :D

Perhaps you could add a few cautions as well, such as things that can cause bugs to occur.

[iaeolan]

using shift (especially right shift in most cases) causes shift to lock a lot. solved by hitting right shift a few times.

and not the same as the alt tab bug from 2-boxing - might want to split em up because the tab one isn't always solved by hitting a few keys. Many times you need to relog

[Mythryn]

Silence bug also happens when you try to cast while already silenced. Retardedly annoying, but ducking fixes it.

[shanara99]

using shift (especially right shift in most cases) causes shift to lock a lot. solved by hitting right shift a few times.

and not the same as the alt tab bug from 2-boxing - might want to split em up because the tab one isn't always solved by hitting a few keys. Many times you need to relog


Seems there are 2 versions of that bug then, cause, the few times I've become alt bugged due to DC, pressing ALT has solved it... However, I don't use ALT + TAB to switch accounts, but CTRL + ALT + A.

[Allielyn]

I love the list, could you add something about the SB aego deathloop bug?

[Kelval]

using shift (especially right shift in most cases) causes shift to lock a lot. solved by hitting right shift a few times.

and not the same as the alt tab bug from 2-boxing - might want to split em up because the tab one isn't always solved by hitting a few keys. Many times you need to relog





Do you mean the bug that makes your keyboard not respond in some ways after alt tabbing? If so, I usually click on the chat writing box, /sit twice (because the keyboard actually works if you do so) and it's cleared.

[iaeolan]

More detail on PL. Usually happens from spending a lot of time in one zone. 45 mins seems to be the magic number. (Instead of assuming people know how to camp/zone in regular intervals, whatever that is :tinfoil:)

[Manluas]

More detail on PL. Usually happens from spending a lot of time in one zone. 45 mins seems to be the magic number. (Instead of assuming people know how to camp/zone in regular intervals, whatever that is :tinfoil:)



Spent well over an hour in a zone yesterday w/o going LD once (with major lag from the server that is).

[shanara99]

Ok, Ploss SEEMS to be working differently now,after last patches. Before them, you had about 25 % chances of going LD at 45 minutes, with them chances increasing every second passing. At 62 minutes, the chances were 75 %, at 72 minutes, 100 %. However, nowadays, it seems those chances have been halved, and I've heard people staying for more than 2 hours online... My personal best is 1 h 45 mins when I decided to camp it, but max time I've seen without Ploss in the last 5 days was 130 mins.

[Puella]

I had a new version of the PL pop up for me the other day. Normally the PL shows by having the red bard, high percentages, mobs not moving etc... This time, the bar was totally green, what clued me in was the fact that I quit hearing raid/group chat and was unable to open a door. Camping did not work (After getting to 0 seconds to camp the game locked up), and I had to ctrl+alt+del eq and restart. Also, my songs seemed to be playing fine, and the game did not appear to be lagging at all other than the door and the camping.

Never had this happen before and I've had PL plenty of times to know what that is like. So, I'm not sure what caused this or if I would even be able to replicate it.

[Garluk]

I had a new version of the PL pop up for me the other day. Normally the PL shows by having the red bard, high percentages, mobs not moving etc... This time, the bar was totally green, what clued me in was the fact that I quit hearing raid/group chat and was unable to open a door. Camping did not work (After getting to 0 seconds to camp the game locked up), and I had to ctrl+alt+del Game and restart. Also, my songs seemed to be playing fine, and the game did not appear to be lagging at all other than the door and the camping.

Never had this happen before and I've had PL plenty of times to know what that is like. So, I'm not sure what caused this or if I would even be able to replicate it.


I've had this happen many times. I refer to it as "green bar PL" or "ninja PL". It most often strikes when you seem to have recovered from a normal PL. It is especially sneaky since everything seems normal until you try to interact with the environment.

[Dzillon]

Played quite a bit this morning and had the usual PL (at about the old normal time, 1hour+ ) and also this weird green bar PL. Was a bit surprised, but tbh I recall it happened before...
I remember playing all day long last sunday though, it was much better for some reason, maybe I got lucky. I could stay in a zone much more than a hour, and only got insta and no PL. Many changes in patches though since that time...

[iaeolan]

Item duping/insta LD when messing with food

[Drakun]

Item duping/insta LD when messing with food


Yes I've had that happen several times where if you are moving food or drink around it will change to something else (usually what you are swapping it with).
I think zoning or relogging corrects the issue.

[kukov]

Another way to avoid the keylock bug is to remap your auto-run key. I have never had the bug happen as I always remapped my auto-run to "F" instead of numlock.

Not sure that it'll work for everyone, but as I've never encountered this bug, I think it should.

[dooke]

Another unmentioned bug I've been seeing increasingly often is the "Error: Corpse out of range" bug. Essentially, it will give you that message when trying to loot a corpse regardless of your distance from it; you can be right on top and still get the error. It simply closes the loot window and does not give you the item. I haven't found any way around it - it can happen anywhere, but more often underwater and in the mountain regions of Sundered Mountain.

Related is the "Item not found" bug. This error may occur when trying to loot any item from a body. The item simply disappears and a message, "Error: Item not found - slot ##" (paraphrased) vomits itself into your chat window. However, unlike the Corpse out of range bug, the item does not stay on the corpse and doesn't show up when looting a second time. Moreover, it does not necessarily happen to every item in a given body. No way around this one either.

Maybe these are well known, I don't know. If anyone else has any info, please post it.

[Rustinone]

Item duping/insta LD when messing with food
This happened to me several times while moving stuff around before I realized what was booting me char screen. As you said, when moving a stack of food or water, the stack moves, usualy minus one which stays on the cursor. putting it back on the stack caused instant ld to char select screen. Heh, this after lding normally 3 times in 15 mins.

[Dzillon]

Error: Corpse out of range

This happens a lot in Eastern Wastes too. Annoying when you finally make this quality griffon meat drop and can't loor it. Maybe also in Frosthorn but I haven't been there recently.

[Kaibutsu]

This is more preventative maintenance than a bug, but it's a good idea to keep a second copy of your working EQ files in a separate directory. Occasionally something will happen with the files, and you can't get into a zone due to missing files. The error tells you which files are missing...nro for instance. Copy the specified files from your secondary folder and paste into your working EQ folder and you should be good to go.

[Oxboy]

Another way to free keyboard that seems to be locked is to Alt +Tab if you have another window open. I have to run with my internet connection open or my local server crashes SoD patcher or any other way of getting on to SoD. :dance:

[xacebop]

i hope this gets fixed soon this happens to me 2 or 3 times a day =/

[Manluas]

Another bug:

Some zone bug where it puts you at 1 AGI after zone. Requipping anything or just picking a bag up from your inventory will fix it.

[Einstein]

Is the keylock bug game or eqw specific?

It's driving me up the wall to the point where it's frustrating to play. Originally all was fine until i started a bot. Then things went woefully downhill. After reading the forums i noticed the keylock fix which greatly decreased the occurence, but it still happens randomly.

The only temporary fix i could get to work in my situation was to rightclick the game bar in the system tray thingy and either 'move' or 'resize' click about a bit, spam Esc and fixed... but only temporarily. The longer term fix required relogging to login every damn time.

I'm not even level 10 and this silly little thing is going to drive me to quit.

Will post more details if i figure out a workaround.

[Wesell]

Is the keylock bug game or eqw specific?

It's driving me up the wall to the point where it's frustrating to play. Originally all was fine until i started a bot. Then things went woefully downhill. After reading the forums i noticed the keylock fix which greatly decreased the occurence, but it still happens randomly.

The only temporary fix i could get to work in my situation was to rightclick the game bar in the system tray thingy and either 'move' or 'resize' click about a bit, spam Esc and fixed... but only temporarily. The longer term fix required relogging to login every damn time.

I'm not even level 10 and this silly little thing is going to drive me to quit.

Will post more details if i figure out a workaround.


The Game client tends to lock the right shift if you use it a lot (just hit right shift once to unlock), most other keys only lock in EQW. You can run the game client in a window without EQW, alt-enter switches it between full-screen and windowed, but without EQW the game will not release the mouse when you zone a character or hit a logging in or camping screen. I prefer to deal with the problems inherent in running the two instances of the Game client at once over the problems with EQW, try it out and decide for yourself.

Oh, disable EQW in the 'advanced' menu on the SoD patcher.

[Einstein]

The Game client tends to lock the right shift if you use it a lot (just hit right shift once to unlock), most other keys only lock in EQW. You can run the game client in a window without EQW, alt-enter switches it between full-screen and windowed, but without EQW the game will not release the mouse when you zone a character or hit a logging in or camping screen. I prefer to deal with the problems inherent in running the two instances of the Game client at once over the problems with EQW, try it out and decide for yourself.

Oh, disable EQW in the 'advanced' menu on the SoD patcher.


I think you're referring to the windows 'stickykeys' feature, which i have turned off.

The best i've been able to do to avoid the keyboard being locked out, and then after several hours only requiring a re-log and it's fixed is:

Keylock ON
Mouse control DISABLED (F12)

So basically playing with the keyboard, and using a Mouse toggle key if i really need to use the mouse in some cases, but mostly don't need the mouse for any control at all. Just standard clicking looting and dragging.

Tried to play without eqw running and the game just had a massive flashy video death of doomy doom doom. So yeah, not a lot of options to work with, but got a workaround in the end thankfully.

[iaeolan]

I think you're referring to the windows 'stickykeys' feature, which i have turned off.

The best i've been able to do to avoid the keyboard being locked out, and then after several hours only requiring a re-log and it's fixed is:

Keylock ON
Mouse control DISABLED (F12)

So basically playing with the keyboard, and using a Mouse toggle key if i really need to use the mouse in some cases, but mostly don't need the mouse for any control at all. Just standard clicking looting and dragging.

Tried to play without eqw running and the game just had a massive flashy video death of doomy doom doom. So yeah, not a lot of options to work with, but got a workaround in the end thankfully.

It's actually a few buttons that cause the keyboard lock. when using shift up to recall previous commands, the right-shift sticks sometimes, when alt tabbing, the ctl sticks sometimes, this is the client doing this, not windows sticky keys (which has a prompt). A way to remove the keyboard getting fugged when tabbing between two windows would be to use the command EQW has to toggle between two windows, which is ctl shift r (iirc). This command can be changed in the eqw ini file to something else, but you will probably need it to remain a ctl shift + ___ so it doesnt interfere with other windows and in-game commands.

[Demonicol]

not really a bug but its been known to irritate people when a monster dies inside of a wall and u cant loot the corpse especially the ones that drop something u need. easy fix commands are /target a (targets corpse) then /loot (to loot the corpse) i hope this helps for some people.

[GuiardoTuneweaver]

Another bug which could be listed:

Listsold "Xyz is not selling any item #123" bug: Listsold listings appear to be zone specific, populated when a zone is booted, and updates do not happen consistently or frequently. This can cause items to be shown in listsold listings which are either not available (you get "Xyz is not selling any item #123" when trying to listbuy), or which contain the wrong item when you listbuy. To avoid these issues, you can zone to your house to get a fresh, up-to-date listing since the house is instanced and going there spawns a new version of the zone.

[Demonicol]

Another bug which could be listed:

Listsold "Xyz is not selling any item #123" bug: Listsold listings appear to be zone specific, populated when a zone is booted, and updates do not happen consistently or frequently. This can cause items to be shown in listsold listings which are either not available (you get "Xyz is not selling any item #123" when trying to listbuy), or which contain the wrong item when you listbuy. To avoid these issues, you can zone to your house to get a fresh, up-to-date listing since the house is instanced and going there spawns a new version of the zone.


ive ran into this bug before i wonder if theres another fix for those of us whom dont have a home to go to.

[Tempus]

ive ran into this bug before i wonder if theres another fix for those of us whom dont have a home to go to.


Everyone over level 20 has a home to go to.

[GuiardoTuneweaver]

Everyone over level 20 has a home to go to.


For reference:

http://forum.shardsofdalaya.com/index.php?topic=12697.0

[Demonicol]

Everyone over level 20 has a home to go to.


really? how do i find out about it? i thought it was a donar only thing.

[GuiardoTuneweaver]

really? how do i find out about it? i thought it was a donar only thing.


You could start by clicking the link I posted. :psyduck: For details about the house itself, look for the thread on Donator Housing in the Tome of Knowledge (this forum!).

[XPMaster]

I have started getting really bad keyboard bugs where I can't do anything with the keyboard - can only use the mouse in Game. Only solution seems to be to ALT-F4 the application and restart... Seems to happen more often when I use EQW while PLing my warrior. Has anyone else gotten this?

[terr281]

Another bug I have seen quite regularly over the past few days (on multiple computers with different video cards/driver sets, ATI and Nvidia) is "displayed armor" on a char. not being the right color. (Example: Copper armor on a warrior showing up as silver.)

Is usually corrected by the player wearing the item unequipping and reequipping the item.

However, I currently have a character on an account who is shown wearing its armor, but actually has no equipment whatsoever. (The error occurred because I sold the pieces of armor while it was still equipped, and the character is now retired...thus no new items.)

[XPMaster]

You can get everything but the helm recolored if the displayed armor color is off, and you can get the displayed helm color right to others but not yourself if you /lfg off. This even works through illusionary platemail/chainmail/leather.

[Vartenaal]

about 3 months ago after a whole bunch of chain patches i started crashing A LOT when i zoned, especially when i zone both chars at once. this didnt use to happen and i crashed like once a month. now i crash practically every time i zone, anyone else having this problem?

[terr281]

I and my friends only began playing a few weeks ago, but we have all been experiencing "crashes while zoning" to varying degrees:

Three of us are using the same internet connection, while another is on a "bad satellite" connection.

The satellite connection friend cannot zone without crashing, period. Further, from his observations, if the server approaches 460 users online, he cannot login from the char. select screen into the game either.

The three of us on the same connection, a dsl connection, all crash to varying degrees. (Completely different computer builds for future reference.) I crash while zoning after "extended" play, thus making me think the game is just leaking memory. One person hardly ever crashes, but when they do, they have to reboot because it completely wreaks the computer. Another crashes regularly while zoning.

We have just accepted that the satellite user's problem is the satellite (and will go ahead in a month or two when they move), and that the three of us are just having "normal game issues."

[Zengo]

about 3 months ago after a whole bunch of chain patches i started crashing A LOT when i zoned, especially when i zone both chars at once. this didnt use to happen and i crashed like once a month. now i crash practically every time i zone, anyone else having this problem?

The interesting thing about this is that before those patches I was crashing a lot while zoning, now i never crash at all. Nothing was able to help me in the forums and various things were being blamed.
It seems the fix that helped me has hindered you.

[Waldoff]

We are obviously all about cycling the suffering.

(Have no idea what change did this!)

[GuiardoTuneweaver]

We reorganized a few of the tables, which would affect the response time from the server (by a few seconds at most). If it's a timing problem, this *could* affect it.